• Free cancellation up to 72 hours before check‑in.
• Cancellations within 72 hours may incur a one‑night charge.
• No‑show bookings are charged 100% of the first night.

• Refunds are processed within 7–10 working days.
• Refunds are issued to the original payment method.
• Delays caused by banks or payment gateways are beyond our control.

Certain promotional or discounted bookings may be non‑refundable. This will be clearly mentioned at the time of booking.

For bookings of 5 rooms or more, special cancellation terms may apply.

• Date changes are subject to availability.
• Rate differences may apply.
• Amendments requested within 48 hours of arrival may be treated as cancellations.

Cancellations due to natural disasters, government restrictions, or unforeseen emergencies will be handled on a case‑by‑case basis.